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Patient's Rights & Responsibilities

  • THE PATIENT HAS THE RIGHT TO be treated with courtesy and respect, with appreciation of his individual, and protection of his need for privacy.
  • THE PATIENT HAS THE RIGHT TO a prompt and reasonable response to questions and requests.
  • THE PATIENT HAS THE RIGHT TO know who is providing medical services and who is responsible for his care.
  • THE PATIENT HAS THE RIGHT TO know what patient support services are available, including whether an interpreter is available if he does not speak English.
  • THE PATIENT HAS THE RIGHT TO know that rules and regulations apply to his conduct.
  • THE PATIENT HAS THE RIGHT TO be given by his healthcare provider information concerning diagnosis, planned course of treatment, except as otherwise provided by law.
  • THE PATIENT HAS THE RIGHT TO be given, upon request, full information and necessary counseling on the availability of known financial resources for his care.
  • THE PATIENT WHO IS ELIGIBLE FOR MEDICAID HAS THE RIGHT TO KNOW, upon request and in advance of treatment, whether the healthcare provider or healthcare facility accepts the Medicaid assignment rate.
  • THE PATIENT HAS THE RIGHT TO receive, upon request, prior to treatment, a reasonable estimate of charges for medical care.
  • THE PATIENT HAS THE RIGHT TO receive a copy of a reasonable clear and understandable, itemized bill and upon request, to have the charges explained.
  • THE PATIENT HAS THE RIGHT TO impartial access to medical treatment/accommodation, regardless of race, origin, handicap, or payment.
  • THE PATIENT HAS THE RIGHT TO treatment for any emergency medical condition that will deteriorate from failure to provide treatment.
  • THE PATIENT HAS THE RIGHT TO know if medical treatment is for purposes of experimental research and to give you consent or refusal to participate.
  • THE PATIENT IS RESPONSIBLE FOR being considerate and respectful of other patients and their visitors, staff, and property.
  • THE PATIENT HAS THE RIGHT TO express grievances regarding violation of his rights, as stated in applicable state law, through the grievances procedures.
  • THE PATIENT IS RESPONSIBLE FOR following healthcare facility rules and regulations affecting patient care and conduct.
  • THE PATIENT IS RESPONSIBLE FOR providing to his healthcare provider, to the best of his knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to his health.
  • THE PATIENT IS RESPONSIBLE FOR reporting unexpected changes in his condition to his healthcare provider.
  • THE PATIENT IS RESPONSIBLE FOR reporting to his healthcare provider whether he comprehends a contemplated course of action and what is expected of him.
  • THE PATIENT IS RESPONSIBLE FOR keeping appointments and, when he is unable to do so for any reason, for notifying the healthcare provider or the healthcare facility.
  • THE PATIENT IS RESPONSIBLE FOR his actions if he refuses treatment or does not follow the healthcare provider’s instructions.
  • THE PATIENT IS RESPONSIBLE FOR assuring that the financial obligations of his healthcare are fulfilled as promptly as possible.

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